Thursday, 28 January 2016

AI Solutions: The ADI Forum Circus

AI Solutions: The ADI Forum Circus: How many forums are there for ADI's? Well there seems to be a plethora of them. So how would an instructor choose? There are quite a ...

The ADI Forum Circus

How many forums are there for ADI's? Well there seems to be a plethora of them. So how would an instructor choose?
There are quite a few on #Linkedin covering a wide range of topics and with very impressive membership numbers. I have chosen the ones I like and the level of professionalism attached to the posters. However as you move deeper into forum life a darker side of poor internet etiquette, childish behaviour and general disappointing management is exposed.
'how do you choose?'
OR
'do they choose you?'
I surveyed a selection of people, I did move outside of the instructor industry for some answers, to ask why they use forums and what they would like from them. Initially this research was for the benefit of my boards. Reviewing the results on the basis of developing a super board, or should that just be something to please everyone without the usual elite selection displayed by those who hide from debate, challenge and questioning. I know that seems harsh, but as a professional person I learn from criticism and praise. I will never grow as a person if I do not take on board views of others however unpalatable that may be. I rub shoulders with friends and colleagues outside of the boards, I therefore do not need 'stroking' within them. Show me debate and sell me your view. We can always agree to disagree. 
So the results showed that boards were rarely chosen on social networking sites, rather acquired. One person adds another and they bring a friend and suddenly we have a party. Specialist sites such as illness, drink, beauty were chosen specifically through searching and often were much harder to find than most admin would like to imagine. It's a case of if you know then you can come in. Or is it? Specialist sites were found not to discriminate, if two people didn't share a view and became vocal, then rarely admin sent a message, but generally no censorship took place. I found this was relevant on a coaching board I belong to. I think many see coaching as uber calm contributions and adequate niceness, but it isn't, in fact honestly, disagreements and plain brutality is commonplace but despite the occasional toe curling it actually is a true reflection of real life in contrast to the fantasy of controlled internet forum playing. The same as other industries, passion rises above the dare I say, tame threads, and it actually was these boards that people enjoyed more. I know that the feed of adrenaline entices activity. For admin that's wonderful news. So controversy sells, in fact a bit like sex. In soap operas the controversial story lines hit the headlines and get best viewing figures. This does of course assume that admin starts a board for pleasure within their chosen field and not as a massive ego boost and power wand waving.
Have you ever followed a thread and thought, ouch? You can put money on the fact that everyone else has seen it too and is talking about it. That is good business.
Would you be more likely to tell friends or colleagues about a board, or encourage to join a forum on a social networking site if you felt you needed help to (a) explain your point, (b) to add weight to your argument, or because (c) you felt the specialist interest was worth sharing. As admin I'd like to think option (c), sadly it was (b). Which I guess even the most cynical would be saddened by. I chose the questions on my research so clearly I knew without knowing that I may be surprised.
So are forums the host of bullying? Well if you asked a member from a gaming forum they would be disappointed by the lack of camaraderie, if you watched from the wings on a study forum you would be shocked if a post went by without a war. Because we are all different we express in different ways. The one that caught me out was an English study group, if you were not well read enough, you were not welcome, never excluded because grown-ups are better than that, but, miss a good quote at your peril. Clever language? Clever wit? Or unclever? Oops now that word would be ousted with a shovel of disrespect, however as a novelist I excuse myself with artistic licence. 
So did my survey turn up bullying on line?
Of course it did, however it amazed me how many people took literal offence at indirect comments and genuine belief in ability, experience and candour. The bullying raised it's head significantly in the smaller group who took part, those who described themselves as age 16 - 24. The majority group came in second. The age range of 40 - 65, which was kind of wow.  
We do of course see bullying in different lights depending on our side of the fence. However, it was more often described as being forced from a forum, blocked by admin or pushed out due to personal differences. The final one being laughable. It's a forum. Can we only agree? That is not very politically friendly, democratic or, and I risk this statement, adult. The under 24 group is understandably different, it covers vulnerable age groups and the highest group for suicide in the UK and in fact many parts of the World. 
Of course if the question was asked, do you believe in World peace, few would dare to say no. My own take is, absolutely, as long as it's forum free.
So why did I choose this subject, for my thought for today?
Some years ago, I wrote a Saturday essay for a well known newspaper, which I admit to being the days of Windows 3.1 beyond DOS but still wrapped in an envelope with a few give away white blotches from correction fluid.  It was actually a politically motivated article, but the undercurrents were the gang warfare of groups. I think the only thing that has changed is anonymity, the unlikely event of meeting someone the other side of the computer screen and that bullying is more technical than in the past. People haven't changed. Sadly. Understanding, appreciation and acceptance of everything living is not quite there yet. Life is precious. 
My topic here is ADI forums and how we socialise as a group. Yet did I get misled? No. There is a culture creeping through our communities, where secret people and power hungry nobodies gather, does it grow and fester and become approved by the back slappers, or do we cut the ugly culture now and open our arms to everyone, the place where true unity begins.
Do you want to be in my gang?
I am of course crossing two boundaries here. My forums involve people from all around the World, I respect them all. Their desire to take part. To evoke change in the driver training community. I accept the articles that I may not have the language for, but Google does, and I read them all. I want to take time to appreciate everyone's fight. Yet I have been the subject of forum bullying, I may be quite tough when it comes to fighting my corner, but I do feel great pity for the ones who see me as enough of a threat to block and bar me based on my beliefs, and of course the fact I run a business in a similar driver coaching genre. I'm also saddened that members of my family have been abused by bully boy tactics when the song is the same even if the hymn sheet is not always the same way up.
Today I write from a room where I can taste chemotherapy poison as I fight the good fight in the hope I have many tomorrows. My one quest. Get a grip please forum fighters, life is VERY short.

Wednesday, 20 January 2016

AI Solutions: The Black Box Phenomenon

AI Solutions: The Black Box Phenomenon: I saw a car the other day, in front of me in the petrol station. It had a notice in the back window, so large it was a wonder the driv...

The Black Box Phenomenon





I saw a car the other day, in front of me in the petrol station. It had a notice in the back window, so large it was a wonder the driver could see. It said 'sorry I am driving within the limit I have a black box fitted'. The driver and the young lady with him appeared to be in their late teens, although I am not known necessarily, for my age guessing techniques, I do meet a lot of teens during the week, so consider myself to be accurate-ish.

I wondered why it would be acceptable for apologising for not breaking the law. You don't often walk in to a shop and see someone with a sign on their back saying 'sorry I am not shoplifting today I am being watched'.

Breaking the speed limit has become socially acceptable, and even with pedestrians, drivers and vulnerable road users becoming casualties everyday, it is still thought to be okay. Why would that be? The reason I hear the most is the common misconception that because cars are safer and can (theoretically) stop quicker, the speed limits should be higher. How could that little nugget of information have become accepted amongst drivers so readily? After all if that was so we would have no accidents surely? Or could it be the group of people who can't afford a techy car with modern technology. Let me see, could that be the new driver, the driver most likely, statistically to crash? When you put the inexperienced driver into experienced situations and shared space, the result surely has to be painful when it goes wrong. It's easy to blame the young driver, but the ones making excuses for their speed are the older, experienced, complacent driver, because it's easier to blame the young person. Although young drivers frequently crash in a situation where another vehicle is not involved, we all learn by example, and not one of us is better than the next person, we store information from learned behaviour whether we choose to or not. Breaking the chain is harder than going with the flow, and to be fair what is the incentive. A driver who only sees chaos in their mirror has no need to believe they are in the wrong.

So maybe black box technology, which I have to say I don't support, and I will explain why shortly, should be encouraged by insurance companies. However the uptake would be poor. After all the experienced drivers are not doing it wrong. If they were, we would see more people keen to have further driver education, instead of the sulkers in the speed awareness class, acting like naughty children who got caught, on their roads and now having an infringement on their liberty.

Compulsory black boxes would be a bit like VAT, you have to have it, the premium is added in to everything, and as time goes by on the low rate teaser it then gets higher until you wonder exactly what you are getting for your money, but you are now bound in law and don't have a get out clause.

I seriously have no time for enforced control, because average speed cameras do a better job, you have to take responsibility for your action and watch your speed more closely, with a black box, speed limiter, you can just pay up more later and have no other price to pay. It's also a bit cheeky, have you ever met a poor insurance broker? Why is that then? So why would I want to get poorer while they get richer.

We also then have to investigate learning techniques. Based on a book written in the 1950's no doubt stumbled upon by a degree student, I know this because I stumbled across it the same way while studying for my BSc (hons) Psychology, the decision to move into coaching was made. Would someone please tell me where the coaching is in black box. You see black box technology supports rote, and although I believe rote has a place, and Socrates does agree with me and he was the first coach, learning would come from repetitive behaviour, not exploration of what we do and responsibility. Is that not a backward step or is rote the way forward with driving? The supporters of the black box, and I can name a few fairly quickly, are also the same people who have jumped on the coaching bandwagon to make their living. Probably because actually being out their teaching the drivers of the future wasn't going so well. Understandably. Why not take a more lucrative market.

So sadly the drivers of tomorrow do not have the help they need, because insurance is their concern, not their life. Will black box save lives? Statistically there is no evidence, and as a researcher I like hard figures to work with. Do I want my children to have a black box, no, absolutely not. Until someone can prove to me it's not an intravenous line into the brokers bank. You see I'm sure if it was a case of  a years free insurance if you don't break the rules was in place, they'd be withdrawn.

As a supporter of road safety, education is the key. Not gimmicks. Not money orientated schemes.

Teach the drivers of the future, by whatever method suits them, not us, teach the drivers of the now, not with insurance premium carrots but licence rights.





Saturday, 2 January 2016

AI Solutions: Driving Examiner Working Practices

AI Solutions: Driving Examiner Working Practices: So driving examiners made the news, well at least another media hit on a Facebook share. Only 700 tests cancelled in Northampton, I...

Driving Examiner Working Practices




So driving examiners made the news, well at least another media hit on a Facebook share. Only 700 tests cancelled in Northampton, I expected it to be far more. To be honest I don't see a rally of support from any quarters, and in days gone by and definitely if I was in charge I'd sack them all and start again. Harsh? Hardly, we all have a job to do, it pays the bills and for some it pays the bills of the owner of the company. Driving tests are a public service and as such it is only fair to expect that service to go ahead without foot stamping of the employees. As a business owner, and driving instructors are just that, a turnover of income is required to make a living. Keep cancelling tests and instructors lose business and money. It also messes up the diaries and ruins the enthusiasm of the student. So surely there can be no sympathy from the very people that need this service.

Well surprisingly there is some.

Is the sympathy from the instructor community who befriend the examiner for favour, or is it in a misguided belief that if they show anything other than support their students will be treated unfairly. So should the examiner have the support of the tutor, the tax payer, the government, the union, the media, the student?

Starting with the union as that's the easy one. Of course. Pay your fee and have your voice heard, over the last few years unions have crept in the back door and although they do not have the clout of previous years they do have some power. I'm not anti union, I totally support having a voice particularly for the minorities, but I don't support mob rule. Not every examiner belongs to a union so now we have a disturbed working practice. Those who belong strike, or follow the mood of the moment and work to rule. I mean seriously? I pay tax, in bucket loads, and for that I expect something in return. I require my bins to be emptied, my streets to be swept and my driving examiners to turn up for work. Otherwise the money saved for non-paid strike days goes into paying for something else, possibly something I don't actually want, like a new bronze statue in a town centre, or similar. So work to rule equals payment but not service, hmm, nice one - not.

The tax payer, well I have covered that a little, but tax is always a sore subject, we would willingly all have a rise if the NHS and education system were organised properly and run well, would we willingly pay more for a driving test examiner, probably not. Some of that is because many tax payers do not appreciate the importance of good driver training, because driving is often seen as a right. So theoretically they cannot expect any support here.

The Government, well lets hope they would not be supportive of strike action or work to rule, we pay these people to run the country and if something is not working change it. Privatisation has to be the way forward, it's come up so many times it makes me dizzy, yet heel dragging by the back office is a joke. Tenders from other parts of Europe take some negotiating but it could be the step of support for a revised test.

The media. I have some experience here. To sell newspapers it must be good or at least interesting, this is not new news so it is serious straw clutching to revive this old story, and statistics may be cool to the researcher but they are boring as hell for some, trust me, as researcher in a previous life, I've seen plenty of glazed eyes during my number quoting. So how can the media be rallied as an ally, personally I think that's an uphill battle.

The student. They spend a wheelbarrow of money preparing themselves to hit the road, alone, so scary stuff, and manage to negotiate this shared space with inexperience, crossed fingers and in some cases closed eyes. The build up is fretful for some, not so much for others, but test day is a moment that most people can recall regardless of how long ago it was. So to stand outside the test centre excited, scared, stressed, clutching a provisional licence in anticipation of it being upgraded to a full one to be told, sorry your examiner doesn't like his 8 - 4 Monday to Friday job, carrying out 7/8 tests a day, so your test is cancelled. You only have to wait another 12 weeks until you can take it now. So you will need some more lessons, more test preparation, you have to pay for today anyway as this is how your instructor makes a living and this is not their fault, you can claim your expenses of course, it will only take eight weeks for a cheque, yes cheque, you can't pay for your test with one but you do have to receive one for your trouble. Just don't forget to cash it. Sympathetic? I think anyone can answer that.

The tutor. Now we are on tricky ground. Many examiners were tutors too and there is a belief, I have no idea how true, that a driving instructor would become an examiner if their business was unsuccessful, and to be fair in that case I understand the work to rule. To exchange being self employed for a regular job in an industry that is familiar, it must be very difficult to adjust to the demands of the government, to do more work than they anticipated when signing on the dotted line. Shame really. The tutor is torn here. They feel an obligation to support the examiner during these trying times, they also have serious ear ache from their students, who is after all a priority far greater as they pay their wages, about why they have an email on the day of the test saying due to unforeseen circumstances (unforeseen is stretching the truth, they are on work to rule) their test has been rescheduled for the week the ADI is on holiday, but it's okay you can rearrange this but it will mean a longer wait. The ADI is then left hanging for the money that the student will claim back, find a last minute cancellation and spend the claim on their phone bill ringing around to find someone else to take them, as surely it must be the instructors fault they were let down in the first place. I struggle to see this being a win win ever for the instructor as they are in direct firing line, and for every student that smiles and says it's okay it's not your fault, their will be two who secretly think it is.

91% voted in favour of strike action. That is pretty good, they must be really hacked off. They earn the same as an EO in the civil service, so not bottom of the barrel, and from my days of civil service experience, which was CA then CO, to get to EO was hard work, so not a bad pay rate to go in at. You need to be patient and tolerant, sit in a car all day, have a clear disclosure and barring, be a safe driver, have no academic qualifications, be able to write a report and see seven clients a day for an average of 40 minutes at a time. Wow sounds horrific.






Tuesday, 28 July 2015

AI Solutions: Ribena vs Tesco ??

AI Solutions: Ribena vs Tesco ??: Well the consumer has spoken, surely. After all isn't Tesco essentially a shop that supplies goods that people want to buy, or i...

Ribena vs Tesco ??







Well the consumer has spoken, surely. After all isn't Tesco essentially a shop that supplies goods that people want to buy, or is it now Big Brother, deciding what we should and shouldn't eat, of course there could be rather different reasons for their latest attempt at free advertising.

Controversy has surrounded Tesco since the beginning of 2015, when a pre-tax loss of £6.38 bn was recorded, which is not the headlines one would want. So now they have marched on with banning products to save our children's teeth? Stop childhood obesity? Seriously? If only I had realised it was that easy when I studied nutrition.

There are of course more simple explanations. Cartons provide less profit.

Hitting the headlines, however misguided the effort is, you seriously wouldn't want to be in charge of media relations right now, is important for someone suffering the blow of the massive cut in share value.

Tesco Extra stores thrive on the confectionery market, so plenty of sugar there. With confectionery in abundance. So really what can this type of media headlining do for the company? Get support from anti-sugar campaigners, or encourage the public in by stopping the supply of a brand that everyone in the UK has known for all of their lives.

My understanding of a store is it stocks items you want to buy, otherwise what is the point.

Of course there are two risks with this announcement, after all they could have just stopped selling them and said nothing. Ribena sales will rise, Tesco profits will stumble further than before as we all head off to Sainsbury's and Asda who are selling the items we want to buy.

Net Mum's are talking about babies having Ribena, well in the 1980's our children had - shock horror - Baby Ribena, Rosehip syrup and a teaspoon of sugar in their formula. How did they survive, this is of course the gym bunny generation right now. They also have better teeth.

We need sugar in our diet.

We need moderation too.

Tesco will not save the world by dictating to us.

Sedentary animals live longer, that's a worry for the powers that be if we continue to graze our way through the food cupboards.













Monday, 8 June 2015

AI Solutions: Dinosaur Driver Training

AI Solutions: Dinosaur Driver Training: I went to a meeting yesterday, supposedly with the echelons of the driver training industry. The movers and shakers. The people who me...

Dinosaur Driver Training





I went to a meeting yesterday, supposedly with the echelons of the driver training industry. The movers and shakers. The people who meet with the DVSA on behalf of the driving instructor industry and put forward the view of the ADI to then discover they have not moved with the times. As a coaching business we put forward a presentation and the most resistant members of the group were an organisation purporting to be the oldest, which was reflected in their attitude and behaviour. The younger members and those who understood the psychology behind the way we do things and why, were a different audience, whose interaction of the presentation was spoiled by ungentlemanly and down right rude behaviour, from the top of an association tree and two former DSA registrars chatting amongst themselves during all presentations from guest speakers. What hope is there for a modern test and serious acceptance of road safety, if those who are supposed to support it do not actually believe it.

Introducing something new is always a challenge and that is to be expected, but if the minds of some older road safety 'professionals' are stuck in the past, how can the ADI believe that their real wishes and understanding is being presented to the ministers. A point I have today raised with my MP.

It is true making changes within the world of road safety takes time, evidence of that is the fact it took SEVEN years after announcement of a change to the driving licence for this to actually come into force. Incidentally today. Maybe that is why we are now looking at a diluted driving test. It resembles the test of years gone by, with no interest in maneuvering the car and driving out of town. So how will a pupil once passed tackle the trials of driving in built up areas, turn the car around, a skill that is essential in all drivers, it is a fact that fatal accidents happen during this move by unskilled or unpracticed drivers. So with a driving test that would be laughable in most EU countries, how will that help road safety?

On being questioned about the new driving test a spokesman for the MSA said " I wouldn't get involved with this one" so how on Earth are driving instructors supposed to get proper representation when the providers of people power, don't believe in it?

A survey by Direct Line and Brake actually identified there is a greater risk with young drivers using sat nav in the car on their own. The driving test would still require intervention from the examiner if the sat nav makes an error, how does that prepare drivers for post test capabilities. The evidence has always supported preparing pupils for post test, this is not the case when looking at the new proposals.  It is of course an easy teach for driver trainers.

Driving forward into a parking bay, reversing out of a parking bay, surely that is part of learning to drive anyway. Parking on the right. Pupils already do this on a one way street.

The new driving test is not reflective of the NDRS and totally represents a waste of tax payers money. More publications, more research, more trials, more money.

The new driving test has returned a higher pass rate. Hardly a surprise, trails involve new skills from the trainer, so refreshed, pupils who take part in trials are usually the better able learner who would have also most likely passed the old style test.

ADI's who know what is needed for safer roads and better educated young drivers, need real representation within the DFT.

.Support the ADI within the industry, don't fight them.

From a personal note, sabotage of a professional presentation is rude, disrespectful and damaging for the industry as whole. Thank you to all of the attendees at yesterdays meeting who contacted us with words of support and encouragement. It is heartening to find that there were many who did not support the poor and unprofessional behaviour of someone who is supposed to be a leading supporter and owner of a national association for ADI's.




Saturday, 6 June 2015

Changes to the Driving Test




There's a whisper, it is only a whisper that once the trials are completed it is unlikely implementation will take place. As there will be a consultation it is unlikely to find enough support unless it is not well advertised. If 100 people take part and they can all be DFT staff and 60 say yes it will be approved. However it is likely the press will run with this story more prolifically because it sells newspapers, with voting on line making it easy to take part it may cause more of a furore than previous voting efforts.  Of course this in expected to be a 2017 vote thereby clashing with the more popular referendum of whether the UK remains in the EU.

The DFT announced cuts of £545m, the fact that nearly the same amount is being taken from business, innovation and skills is bad news for the small business owner, directly in conflict with the Tort party declaring they are the supporter of small businesses. As these cuts will be spread across all DFT departments rather than one target area, the DVSA will come in line for yet more trimming, this may affect the decision to train more examiners for the new test, or just be the inroad to privatisation of the driving test.

Although there is a tweak to the manoeuvres in the new test it hardly reflects real driving. if you cannot drive through one bay and park in another, or reverse into a bay directly behind you. Although the statement is that killing someone while reversing at slow speed is unlikely and therefore the manoeuvres lose importance, surely it's about demonstrating skill in both directions. To take turn in the road from the test seems a little strange. The original manoeuvre was introduced to the test because of the missed observations and associated risk when performing this, in today's traffic this is still something that needs to be learned. There have been several fatal accidents in recent years, one involved a grandmother with her two grandchildren in the car, she turned the car around without sufficient observations and a van drove straight into the side of her car, she suffered serious injuries and the children were killed. Mistakes do happen but this is a common way to turn the car around in built up areas.

If the UK leaves the EU the pressure to tackle road death is relieved and along with that the compulsory conformity.  If we stay then there will be an intention to enforce mandatory road safety changes, but the Government will want to weigh up the cost, as they are looking to make cuts across all public services of £4.5 bn.







Wednesday, 27 May 2015

Road Safety - Stop Now!






Taking a McLaren P1 for a spin at 60 mph, then stop on a pin head, time to stop 30.2 metres excellent, with it's carbon ceramic discs, behind you is a Renault Megane, time to stop 48.4 metres. Highway code 55 metres. So are stopping distances as described in an official publication wrong? Now add the thinking time while on the way home from work on a regular journey, the auto pilot drive. Warm car, music on low, dinner on your mind. Business meeting, warm day aircon humming, medium traffic flow. How long will it take you?

If it's never gone wrong before we do not anticipate it going wrong now.

The expected time to process the information, just under one second (TRL 2013), so I believe I can stop, what if I'm wrong? Although the Highway Code figures may be disputable with the amount of technology available, in reality the driver has not been upgraded, in terms of behaviour, knowledge and reaction. Add in the modern distractions such as the mobile phone and sat nav. Do you want other drivers to acknowledge the Highway Code figures or the proposed assumption of the experienced driver in a brand new car with good brakes and tyres?


What is the message from road safety professionals?

At the end of the day to message to young drivers is all of the information you have learned is actually dated, it's not true, look around at other drivers in their modern cars. Do your family and friends stop when they need to? Can you? You are young, your reactions are quicker? Just look at Facebook and Twitter for the information.

So how will Graduated Driving Licences (GDL) tackle this?

GDL doesn't tackle attitude. A ridiculous amount of money, millions of pounds, has been spent trialing something we already know the answer to. Learning by rote as in the advent of black box technology. Do this again and again and again until it becomes your habit.  Training. Some will remember this parrot fashion approach, some still use it, some will advocate this, and why not it has a proven worth.

GDL takes control to the the extreme but it still does not guarantee saving lives.  Figures quoted relate to collision not fatality. This could be of any level. Can GDL make a distracted driver pay attention - no. Can GDL, and the extreme cost associated to implementation guarantee the reduction of young driver fatality? No.

Do I want my teenage daughter to be restricted by not driving at night, the time specifically I do want her to drive as opposed to walk. Do I want her to drive alone, not really, a young female driving alone, seriously? I do agree with phones free, but who will implement it, when hands held is on the increase not the decrease, despite the fact it is illegal. Who is going to Police this?

Less talk, less of my money spent on yet more research, and time for some proper action. It's make you mind up time, while we are in the EU, because there will be no pressure to proceed with anything if we are solo.

A 12 month learning process?  

That has potential.





Thursday, 2 April 2015

Driver Training - as we know it





Wow the world of blogging has so taken off, does it help promote services, business or person, ooh a difficult call. Yes of course it must, if your blog is read the audience is reached, but how does your business reach the giddy heights of excellence in a competitive world and market place.  Well coaching has to be the move forward.  Coaching has almost become a dirt word in driver training, the influx of training courses and almost the taking of sides in the uncertain future of the DVSA and of course the ADI. One course rivaling another yet surely variety is the spice of life.  Making a stand in favour rather than having an open mind not only restricts the trainer but has a limiting effect on the learner, in the days of CCL, the client is king or queen of course. Limiting beliefs are not the order of the day. Coaching is not all encompassing but are we open minded enough as a society to let in the professional coach, bare our soul with the aim of improving ourselves and our business.  Well, the feedback is that business is good so now is not the time to invest in our soul, yet the advisors tell us this absolutely the time, not only can we currently afford it we can also expand and manipulate a buoyant market.  Or is that just too much to carry.

The DVSA has seen a decade of change, but as an evolving civil community we can expect no less, but what our options of this agency when the vote is cast in May,  Only the foolish will believe it can stay the same.  The world of driver training is actually in limbo, with heavy goods vehicles reaching dizzy heights of weight freedom, charges set in stone and CPC extending to the populous of van drivers. A new Government sees new targets a UKIP Government sees a relaxation.  If you believe in road safety then the way forward is to cast a vote for the sanctity of young life.  But which party has road safety at it's core.   Surprisingly Labour favour compulsory CPD for ADI's, and the Tory Government in favour of privatisation of these public services, which would raise standards and meet targets, but at the expense of the advocate.  Which would you choose.  Is their any fight for standards? Or is it left to someone else.

Can you make a name by fighting the rad safety corner, the general public have little support for raised standards or increased financial commitment to reducing road fatality figures, a driver with minimal or zero accident history dies not support the direction of tax payers money on what is considered a right if not a leisure activity.  Is there any hope for drivers and driver training after Mat 2015, really Are you sure? Do you care? Do you believe?

Expectancy is deeper then reality and reality is minimal compared to concern. Which side do you fall on? The vocationer? The believer? The sceptic?

Coaching, the key. Who coaches the coach?

2015 a significant year, for everyone.

Wednesday, 25 February 2015

AI Solutions: Why change the check test?

AI Solutions: Why change the check test?: The check test was changed as a result of many factors. One being the need for a recognition of more up to date teaching styles, and ...

Why change the check test?






The check test was changed as a result of many factors. One being the need for a recognition of more up to date teaching styles, and to encourage extra education amongst instructors.  In 2007 the transport select committee heard evidence to support change, and typically it has taken some years to come about.

However there is considered to be another reason, unconfirmed as political moves are never announced until the ink is dry, that testing will be delivered by an outside agency, therefore all ADI's need to have their check test grade replaced with the new A or B system.  Cardington would continue to train examiners for private companies who win the tender, similar to the tendering process of theory tests. The role then of the DVSA senior examiners would be quality control.

To pass the mantel with testing they would need to have a more simplex system, so an A, B or fail is much easier to train an outside agency with than the previous more complex, three pass or three fail grades.

EU inspired conversations have led to this in the light of making testing of instructors more cost effective, so the standards check fee would not go directly to the DVSA in future, but be processed independently.

The standards check has seen more fails than the previous test, but is that due to examiners coming to grips with the system or a reality.  There has been so much consideration to the current part three being replaced with teaching qualifications, that some companies actually ask for PTTLS or equivalent for their trainers. There would need to be a direct relation between driver training and teaching so this has stalled the progress. It is however subject to change.

Many believe the part three system isn't robust enough, yet many instructors who qualified through that system have delivered safe young drivers, so the system cannot be so flawed. There are a minority who would seek huge change, but then say this is not a career to enter.  If the entry is to be improved then the public awareness of the role of the instructor and the impact on the safety of their students needs more clarification. It also would then need to see a suitable fee for the work carried out. After all I have never seen a dentist or plumber offering first visit free.

So is the change to the check test to protect young lives? Essentially that is the carrot. The stick is who will be controlling it.






Monday, 23 February 2015

CCL - Reality or Fantasy?






Taking driver training into the future we must have CCL - bold statement, but one that seems to appear a lot.

So must we?

Well that depends on the driver training industry. For years we have been sending safe drivers out to fight the battlefield alone and shockingly they survived. However we do know there are small group who were either blagging it - seriously? Or they just happened to have enough knowledge and car control to carry them through - most likely.  Do they end up being the unlucky drivers though, well not necessarily, its long been known that educational background, financial background and criminal background plays a part too.

Are we led by the crowd, does our behaviour reflect our peer group, certainly it does but not necessarily when out of that environment. So playing with the crowd does not reflect a solo performance. How can the driver who is going to be a statistic be identified, well if we knew the answer to that we could intervene surely, actually it's not that easy. Teaching by rote can be a useful tool but there is no responsibility attached to that, so along came client centered learning which in fact is a dual tool. Client centered reflects value for money, the aim of the DVSA. Client centered also reflects client dominated learning.  Transfer of responsibility from trainer to learner does in fact increase the tools for managing driving when alone.  So by creating environment, time and real world driving scenarios during training the novice has an image of how they would deal with a situation post test, this involves more q & a than many previously used and it also involves more time parked at the side of the road.  Unfortunately many see being parked discussing a situation with a pupil as 'not driving', so a negative, when in reality a visual image to aid learning and then developed is more effective in terms of appreciating responsibility and effect, a positive.

However when the driver cub plays with the driver lions they can get into deep trouble, one that inexperience cannot tackle, because the events happen so fast. Experienced drivers have more tools available to them, but their response to a potentially life threatening situation is based on two things, testosterone and oestrogen.

It is a fact that hormone surges do affect out behaviour, response time and understanding, when travelling at speed, using a 60 mph rural lane as an example, distance covered can be too great for reaction. Hormone surges do not affect everyone and age is a relevant factor.

So is CCL a reality?

Well yes an additional aid to keep someone safe has to be a reality, if one life was saved through the process that would make it worthwhile

Is CCL a fantasy?

The predominant age of those taking part in developing CCL for use in driver training were male over the age of 45 so not in the group affected by natural factors (hormones). So how much real life that is not nurture but nature was factored in to the decision to change driver training approaches?

The higher levels of the GDE are dealing with post test responsibility, however behaviour is also affected by consequence, if there has been no consequence then complacency will become part of driving and that involves autopilot driving, so the driver who feels that they are less competent than their friends or family will be more attentive to their driving, they may be less able to tackle risk so choose situations where their risk is reduced, so busy times rather than quiet ones.

A natural personal responsibility is noted to change with experience, when moving from teens into 20's and 30's after this point moving into 50's and later years drivers tend to have less daily pressure, their driving becomes more relaxed and so does their ability to deal with pressure from other drivers, hence the 40 mph in a 60 mph brigade. The risk in this group is potential health problems that affect mood and behaviour.  Road rage can easily be borne from an un-diagnosed medical condition that affects the natural chemical make up of the body.


How can client centered learning help instructors move away from traditional methods of rote?
By taking control and not misunderstanding the watered down coaching methods that have come to the fore.




Thursday, 19 February 2015

New Speed Limits? Really?







It will come as no surprise to most that new speed limits for HGV's is set to come into force on 6th April 2015, the decision was agreed by the transport select committee in January, however there has been no formal confirmation about when the changes will take place, with existing limits to remain in force for now.

The consultation saw 703 responses, the majority opposed the changes. The thought behind the increase was pressure from the hauliers, faster speeds to reduce the amount of dangerous overtaking on rural roads, however research points to the increase to 50 mph on that road type is unlikely to reduce the misjudged overtaking and rather increase the impact speed when it goes wrong.

A dangerous driver who takes risk with their own life and someone else's life, family and future will do so regardless of the increase. Drivers who can travel at 60 mph on this road type see 50 mph as an equal inconvenience.  With lorries seeing an increase on the dual carriageway from 50 mph to 60 mph is a wasted change, with trucks being limited to 56 mph and 53 mph.

For hauliers, the extra road speed opens up the possibility to do more work in a day, that will equal tighter time targets for greater production. More stress, more pressure for drivers, this in turn will add to fatigue and the loser is not the Government or the transport companies, whose push for this change to help their monetary situations led to this revision, it will be the ordinary people. The drivers, the public the vulnerable road users. For driver trainers, what will the input be? Three people die on a rural single carriageway every day, checks on working hours, driver records, licences and health checks reduced by half, meaning that the regulation of HGV drivers is poor compared to previous years.

The only upside is the fact that the meeting concluded many rural roads will be reclassified as 40 mph, making the rise in limits a token gesture rather than a reality.

More worrying is that there is no evidence to support a benefit to the change in speed limits for lorries, with road side checks for HGV's falling significantly.   If there was more enforcement, average speed cameras, Police on the roads to uphold the legislation then we could move away from lazy politics, where major players pull the strings and not the tax payer who will pick up the road safety bill when this ends in tears.

Although the general consensus of the transport select committee was that the move was a bad idea in terms of road safety, that will see an increase in road fatalities they voted in favour, and we pay these people to protect us!





Sunday, 15 February 2015

RED Driving School - Update






The structure at RED has changed, surprisingly David Cowan has resigned as director and on 11th February 2015 this position was taken by Philip Weston.  Mr Weston was a director at Kelso Place Asset Management until 2006, of course with Kelso having so many different limited companies, Philip is still director for some..  As companies go the holding body is quite changeable in comparison to other driving schools. Whether this is good or bad news for RED is yet to be seen.

Philip Weston is also a director of I2S Group Ltd, accounts filed up to date, and the company is a green light one. Which is effectively good news. I2S Group Ltd has also changed it's name four times. As a management company their role is much the same as Kelso's had been.

Philip Weston is director of 22 limited companies of which 21 are active. The combined deficit for these companies amounts to 17,441,738, although there is over £1m in the bank for the combined cash available, it does pose a question for this company who are under their management control.

I have of course bought up the subject of RED several times, mainly because it is the least stable of the major players of driving schools.  With the AA now answerable to share holders, and more offers available for potential pupils but a higher overall hourly rate, may put them in the running for a potential take over bid.

Is there a future for large schools or are small cooperatives or franchises the future.  Driver education is frequently offered by smaller companies and in the corporate field is welcome more often even by major businesses. In the past RED made a conscious effort to raise it's profile, attract new blood into driver training and to revive it's media position.  This has recently stumbled and that is a shame as all competition is healthy.

Excessive claims by the company on TV were muted as the start of it's downfall but really it was how it was presented.  If the business had been packaged in a different way then it would not be the focus for discussion now. So really an announcement of future plans would be worthwhile to everyone involved.

Friday, 6 February 2015

Young Driver Risk

It's long been evidenced that shock tactics do not work, yet there are still some organisations using these methods to try and prevent young driver fatalities by scaring them.  In some EU states victim association is used, with those who have killed someone on the roads meeting the family who are also victims of such an event.  Schools and colleges do invite DVD events where pictures, images and accidents are dramatised so as a company we carried out some research of our own into the effectiveness of such dramatic footage.

Taking four groups of ten students, aged between 16 and 19 from cross economic environments some from sixth form and the remainder college students. The group included some non-drivers, new drivers and those with more than twelve months experience for the results to be as broad as possible.

Those who had seen footage of accidents but never been involved in one surmised the films were enhanced to produce maximum effect and that a real time accident would not be so dramatic.  Those who were new drivers agreed with this, with only one saying they believed that an accident could be so.  The drivers with more than a years experience believed that driver error, notably amongst other drivers not themselves, could result in life changing or fatal injury and that a low impact shunt could produce an effect similar to that of the film.

One learner driver had witnessed an accident while on a driving lesson between two drivers on an opposite carriageway, the impact was far more severe than she could picture and commented that the footage shown does not convey the reality.  She now found her driving had become more cautious and her awareness raised.  So real time, as expected was much more effective.

Talks in colleges from accident victims within peer groups had very mixed responses, with one asking if the victim who had been in a coma was being paid for his talk.  This indicated to the data collectors that personality also played a part, with some of the other group members being shocked by such a statement.

The research pointed to the fact that consequence was relevant to attitude and that money spent on ideas that were deemed worthy may need to be rethought.  Campaigns will always hit a minority audience, and it's better than none at all, but current trials and research are not

Monday, 5 January 2015

Data Privacy





With the Government saving money by being paperless, the tax payer should be seeing a reduction in costs, however there seems to be an opportunity to make more money as opposed to less.  By making services available on line the profit on fees will increase, with the DVSA being responsible for accrediting all CPC courses for a fee on a yearly renewable basis, when is the tax payer going to see a benefit based on the savings?  The DVSA have streamlined their services, are saving on resources without costly test centres to run in many areas, and a cash intake from the sale of properties. So what will this extra money be spent on? Well prevention of scamming the system, fraud or similar. In fact anything that would divert money from Government resources.

So although scam websites with DVSA in their web address are reportedly illegal, why is taking so long to stop the few who are making vast profits from the less savvy internet user.  Surely the extra available funds should be directed this way. Well it seems that the most effort is advertising the fact that these sites exist, which is all very well, but unfortunately those who are most likely to be caught out are the ones who are less likely to heed or even understand the warnings,

As with most things, if you already revolve in an environment then you would expect a certain level of knowledge and that just is not the case.  With computer use estimated rather than confirmed, then surely information should be slightly easier to access.  Any system is easy and usable with experience, but with many using this service once in their lifetime that seems wishful thinking.

The DVLA have had huge staff loses with a rolling redundancy programme for over 6000 staff as we see the end of local offices, pushing the consumer online, which from my experience can be tedious, time consuming and at times very frustrating, and I consider myself to be very internet literate.

It now transpires that the DVLA will be raising their fee to make a 'small surplus' which to you and me is profit, for providing vehicle owner details to private parking agencies. A service that surely is using a loophole in data protection and leaves the tax payer vulnerable, particularly to the less scrupulous operators.

If a private company cannot enforce the fees and parking restrictions on their own property then surely individual management systems need to review their operating procedures, not sit in an office and target individuals because they do not have enough manpower.  If giving out data is cheaper than on the ground enforcement, then something is wrong with the system.  With this resource now being available on line as opposed to the previous postal requests then enforcement has just become too easy and invites lazy practice.

The shared ANPR data which the DVSA access is necessary in this technological age, with no displayed tax discs or MOT evidence.  However, selling of personal data should surely be restricted. With so much remote Policing and enforcement, we won't have anyone working in the agency offices, but just techy equipment and an operator.

The DVSA working with other agencies including the DVLA will have their own STMO, which does also confirms the moving into more limited companies, owned by the Secretary of State and the potential to sell shares. Privatisation is just around the corner for all departments.